Happier patients
Answered day or night
The future of patient access.
Every patient call, answered.
Voice agents that answer every call and book it in your EMR.
Or check your call gap in 2 minutes →
- HIPAA compliant, end to end
- BAA with every client
- 36+ EMRs
- 1M+ calls handled
What it does for your practice
Save $382,000+ a year
Hundreds of calls at once
More revenue
Waitlist fills cancellations
Hours back for your team
Done during the call
Front desk · Phones
Voicemails
0
Longest hold
0:00
Line 1
Refill request
AnsweredLine 2
New patient
4:24 AnsweredLine 3
Reschedule
Answered
10:20OpenNew patient · Ana R.Booked by Karing
Monday morning
8:02 AM
New patient · Line 2
Ana R. wants a first visit
Calling another practice →
Every unanswered call is a patient you never met.
Karing answers every one, on the first ring.
1M+
calls handled
5,000+
calls every day
14
healthcare organizations
36+
EMRs
No customer has ever left.
Visit booked
- +16 more
No integration fees. We handle the EMR connection.
The work behind the call
Your EMR keeps the record.Karing does the work.
Live callJRJ. RiveraID verified MCM. ChenID verified APA. PatelID verified SOS. OkaforID verified PMP. MorenoID verified JRJ. RiveraID verified LBL. BrooksID verified 07 / 07
01 J. Rivera
Do you have anything Tuesday morning?
Dr. Lee has 9:40 on Tuesday. Shall I book it?
Chart · ScheduleDr. Lee
MonTueWedThuFri
9:40OpenNew patient · J. Rivera
Visit booked · Tue 9:40
Written during the call02 M. Chen
I need a refill on my cholesterol medication.
I see atorvastatin 20 mg on file. Sending the request now.
Chart · Medications
Refill sent
Waiting on provider03 A. Patel
Has my cardiology referral gone through?
Yes. Sent October 3. Cardiology is scheduling your appointment.
Chart · ReferralsCardiology
TodayShared with patient
Status shared
04 S. Okafor
Did my imaging authorization go through?
Submitted. Your insurance is reviewing it. Nothing you need to do.
Chart · Authorizations
- In progressChecked just now
Status checked
Pending payer05 P. Moreno
I got a bill for $40. What is it for?
That's the copay for your September 12 visit. Insurance covered the rest.
Chart · Account
$125.00
−$85.00
$40.00
$40.00
NoteAsked about the $40 copay; explained on the call
Question answered
06 J. Rivera
Did the cardiologist send my report?
Yes. It came in by fax this morning and is in your chart for Dr. Lee.
Chart · Documents
8:41Cardiology · 3 pages
8:12Pharmacy · 1 page
7:55Specialist office · 3 pages
→ Chart · J. Rivera · Reports
Reading Specialist report
Report filed
Filed07 L. Brooks
My daughter is 4. Can she see Dr. Lee?Age · 4
Yes. Dr. Lee sees new patients age 2 and up. Let’s find a time.
Chart · Provider rulesDr. Lee
New patients age 2 and upMatched
Rule applied
Book a demo
See it on your own EMR in 20 minutes.
Hear a call
Hear it for yourself.
Ask it to book a visit or move one.
- Phone calls
- Web chat
- Text messages
- Video intake
Waitlist backfill
A cancelled visit doesn’t have to be an empty one.We call your waitlist and fill it.Some of your best patients are overdue.We call them back in.
What the phones cost you
One hire answers one call at a time.One agent answers hundreds.
One agent takes hundreds of calls at once; most practices add one per workflow.
Staffing the phones today
$44,800 / month
8 people ×
Front-desk hire: fully loaded, BLS
- Sick days, turnover
- Training every hire
- One call at a time
With Karing
$12,920 / month
2 agents × $2,500 + 39,600 min × $0.20
Staff hours on the phone a week150 hours
Example, not a staffing plan.
Staffing the phones$537,600 a year
Karing$155,040 a year
Month
Live in two weeks
No IT project. No new tool for your team.Live in two weeks, or your first month is free.
Day 1
Your SOPs · schedule rules · sample calls Show us your day
Day 3
Connect your EMR
Connects to the EMRs practices already use.
- +16 more
Day 7
We build it
Day 10
Test with your staff
Day 14
Go live
Live
After hours, every language, every channel, and a person when needed
Your phones close at five. Ours never do.
5:00 PM8:00 AM
- Visit booked
- Visit moved
- Refill sent
70+ languages.
ESHola, quiero hacer una cita para mi hijo.
Claro. ¿Qué día le queda mejor?
VIChào, tôi muốn đổi lịch hẹn.
Dạ được, chị muốn đổi sang ngày nào?
ZH你好，我想续开处方药。
好的，我帮您转给护理团队。
Phone, web, text and video.
A person when they want one, with a summary.
One front door
Every location answers the same way.One patient access center for all of them.
Every call measured
Every call ends with a result.
Booked, sent to your team, or handed to your staff with a summary.
Enterprise security
Built for the security review.Patient information stays inside.
Call answered · inside the perimeterInside: the call, the record, the work. Outside: your EMR.
HIPAA compliant, end to end
Every part of the system that touches patient information is built and run to HIPAA requirements.
A BAA with every client
We sign a Business Associate Agreement with every client. It comes with every plan.
US data centers
Patient information is stored and processed in the United States.
PHI stays inside
Patient information is handled inside our secure infrastructure and written to your EMR. It goes nowhere else. It is never sold, shared or used to train models.
Caller verified first
The agent confirms the caller’s name and date of birth before it shares anything from the chart.
No medical advice
Our agents never give medical advice. Clinical questions go to your care team with a summary.
Who handles patient information
- Phone carrierBAA signed · US data
- VoiceBAA signed · US data
- AI modelBAA signed · US data
- HostingBAA signed · US data
HIPAA compliant · BAA with every client · SOC 2 Type II in progressFull security overview →
Member of
Book a demo
Bring your security questions.
Pricing
Plans
StarterNo customer has ever left.
$2,500 per agent, per month + $0.20/min
- Hundreds of calls at once
- 24/7, every day
- 70+ languages
- Connected to your EMR
- Fully managed for you
Enterprise
CustomMany locations, high call volume
- Agents for every location
- Call flows for every provider
- Custom EMR integrations
- Enterprise security review
- Dedicated onboarding team
- Weekly reports and recordings
FAQ
Questions, answered.
What can the agents actually do?
Your EMR keeps the record. Karing does the work. Our agents answer calls, web chats and texts, and do the work behind each one inside your EMR: booking, moving and cancelling visits, refills, referrals, authorizations and billing questions.
Will it work with our EMR?
Very likely. We connect to 36+ EMRs. Tell us yours on the demo and we’ll show you how the connection works. There are no integration fees. We handle the connection for you.
Is patient information safe?
Yes. Karing is HIPAA compliant, we sign a BAA with every client, and our SOC 2 Type II is in progress. Our agents confirm who’s calling before sharing anything from the chart, and they never give medical advice.
What if a patient needs a person?
Our agents hand the call to your staff with a summary of what the patient asked and what was already done.
How much work is it for my team?
Very little. We design, build, run and keep improving everything. Your team joins one short meeting, tries the agent, and tells us what to change. You go live in two weeks.
Will patients like talking to an AI?
After 1M+ calls handled, what patients dislike most is waiting on hold. Our agents pick up right away, speak naturally in 70+ languages, and get the request done. You can hear one yourself at voice.karing.ai.
What does it cost?
$2,500 per agent per month plus $0.20 a minute. One front-desk hire runs about $5,600 a month once you add taxes and benefits, and answers one call at a time. Try the calculator above, or book a 20-minute demo.
Does this replace our front desk?
No. Your team stays. Karing takes the calls and the work behind them, so your staff can focus on the patients in front of them.
Book a demo
Book a 20-minute demo.
Hear a live call, see it working with your EMR, and see what you’d save.
I run every demo myself.
Shawn
Shawn Chaudhery, Co-founder